EXTRA REALITY CAFE
// version 1.0  •  system online
HELP SYSTEM

// HELP & FAQ

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Getting Started

  • Download the app from the App Store on your iPhone or iPad. Open the app and follow the on-screen setup prompts. [Add your specific getting-started steps here.]
  • Extra Reality Cafe requires iOS 16.0 or later and is compatible with iPhone and iPad. [Update this as needed.]
  • [Describe your pricing model here — free, paid, freemium, etc.]

Account & Settings

  • [Describe your account creation process here, or remove this question if your app doesn't require accounts.]
  • To request deletion of your account and associated data, please contact support with your request. We will process your deletion request within 30 days.

Troubleshooting

  • Try these steps in order:

    1. Force-quit the app and relaunch it.
    2. Restart your device.
    3. Ensure you are on the latest version of the app (check the App Store).
    4. Ensure your iOS is up to date (Settings → General → Software Update).

    If the problem persists, please contact support with a description of what happened.
  • We're here to help. Head over to our support page and send us a message — we typically respond within 1–2 business days.

DIRECT LINE

Still stuck? Open a support request and a human will get back to you.